Lifestyle Business Best Practices for Finding and Negotiating With a Manufacturer on Alibaba

By Christopher Conti

When it comes to manufacturers in Alibaba or Indiamart that you can work with for your muse, how do you find them and eventually negotiate with them? While these business-to-business online marketplaces can be trusted, you can’t say the same for the suppliers that can be found there. There’s no guarantee that none of them is a fraud. That’s why it’s important that you know the best practices in conducting business with them to avoid getting scammed and prevent any other inconvenience that may arise.

1. Conduct your research

There are three important considerations in finding a manufacturer in an online marketplace: price and quality of the product and the reliability of the seller. If you want to concentrate on the price of the product, you need to find out the market price that suits your budget. On Alibaba, the listed prices for Chinese buyers are often lower compared to non-Chinese. You may want to check out the products using Chinese language then translate it later into English.

2. Verify all the important information about the manufacturer

So you agree with the price and the quality of the product. There’s only one problem left.

You’re not too sure about the supplier. The next thing you need to do now is to verify the supplier’s identity and their manufacturing/trading capability. Indiamart and Alibaba can help you check the trustworthiness of the supplier that you’re dealing. But you can also do your own research by using other online or offline methods to verify the supplier, like asking for their bank’s reference letter or checking their financial credit reliability.

3. Look for Manufacturers that are long-term members

While the longevity of a manufacturer’s membership in Alibaba is not a guarantee of their trustworthiness, the fact that they passed an A&V process increases the chances of a safe and positive trading experience. If they have been a member of the site for many years, you can take a good look of their transaction history, allowing you to see if they are a reliable trading partner. Naturally, it also helps if you search for client feedbacks or any complaints directed to the supplier that you’re dealing with. This may take a lot of time and effort on your part. But remember that while there are many reliable and safe manufacturers in the marketplace, there are also numerous scammers and fraud negotiators disguising as suppliers. It’s important that you learn how to distinguish who’s genuine and who’s not.

4. Try a sample first

If you’re looking to purchase a bulk order, which you probably will, you may want to order a sample product first. Remember that you need to check the quality of the product and ensure that it is really what you’re looking for to avoid any inconvenience. You may also check what the previous customers are saying about the products to get additional reference and guarantee.

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